Important Notes

Information about Our Service

- Service is available to residential addresses with TP installed by OpenNet.

- Setup Fee is $79.25

- NO NEED FOR PHONE LINE.

- UNLIMITED DOWNLOADS.

- Other 3rd party routers may work with Viewqwest Fibernetâ„¢ but Viewqwest will not guarantee the quality of our service that pass through a router not supported by Viewqwest.

- Other Charges that may be incurred as follows. Please ensure that you have in writing any subsequent agreement for waiver of those charges. Unless otherwise stated, the indicated charges are on a Per Line basis (all charges below are quoted with GST)

1. Transfer of Contract to a different subscriber – same address - $53.50

2. Re-Activation of Service after Suspension (Next Business Day) - $107.00

3. Express Re-Activation of Service after Suspension (within 2 hrs) - $374.50 + all outstanding amount. If any

4. Late Payment, Reminder Charge - $5.35

5. Unsuccessful GIRO Deduction - $10.70

6. Relocation of service will incur a fee of $100 (incl. GST) - new premises must be fiber ready and have OpenNet FTP already installed. If FTP is not installed additional charges may be incurred.

7. No show at agreed upon Opennet's FTP installation date and time confirmed by subscriber - $235.40

8. No show at agreed upon Viewqwest's installation date and time confirmed by subscriber - $80.25

9. Installation of FTP/Re-wiring within premise for first 15 m residential high rise - $235.40 (to be charged by Opennet)

10. Installation of FTP/Re-wiring within premise for first 15 m residential landed - $481.50 (to be charged by Opennet)

11. Installations greater than 15 m - $35.31 per 5 m run (to be charged by Opennet)