Run BlackBerry User tools from included CD or from downloaded installer. Do not attach device until instructed to do so. BlackBerry Desktop Software InstallShield Wizard
Click Next
Select USA (English) and click Next
Select I accept the terms of the license agreement and click Next
Enter User Name and Organization
Select Install this application for: Anyone and click Next
Accept the default location and click Next
Select Typical and click Next
Select BlackBerry Enterprise Server or BlackBerry Desktop Redirector and click Next
Select Microsoft Exchange and click Next
Select Redirect messages using the BlackBerry Enterprise Server and click Next
Check Start desktop manager automatically...
Check Create a shortcut for desktop manager..., and click Next
Ensure that IT Services BlackBerry Administrators have added your Exchange account to the BlackBerry Server and have sent you an activation password.
Also, ensure that the device has been activated through your wireless provider and that the wireless connection is enabled on the device.
Launch BlackBerry Desktop Manager
Attach BlackBerry device
Select Options > Connection Settings
Click Detect
Click OK three times
Click OK when prompted to generate a new encryption key
Move mouse in random fashion to generate a new key
Synchronization to Exchange mail server should begin.
Open the Enterprise Activation program on the handheld and type the appropriate email address and activation password that were provided in the activation email.
On your BlackBerry, Select Options, -> Enterprise Activation, Options -> Advanced Options -> Enterprise Activation, or Settings -> Options -> Advanced Options -> Enterprise Activation
Note: Please make sure that the 3G logo on your device has a capital “G” as this would tell us that the device is already BES activated. If you see a small “g” i.e. 3g, please contact your mobile service provided and re-verify your BES activation status.
This activation password is used only to activate your mailbox. The password is invalid after five unsuccessful activation attempts, and if you do not activate your handheld 48 hours after the password is created, the password expires and cannot be used. When the handheld is successfully activated, the password is removed from the BlackBerry Enterprise Server.
Wireless Enterprise Activation application: Enter password
Note:
After your click Activate on your Handheld, your device sends activation request: The handheld sends an activation request email to the user’s email account. This email contains information about the handheld such as routing information and the handheld’s activation public keys.
Server sends activation response: The BlackBerry Enterprise Server sends the handheld an activation email response that contains routing information about the BlackBerry Enterprise Server and the server’s public keys.
Device and server establish and verify keys: The BlackBerry Enterprise Server and the handheld establish a master encryption key. Both the BlackBerry Enterprise Server and the handheld verify their knowledge of the master key to each other. If key confirmation succeeds, the activation proceeds and further communication is encrypted.
BlackBerry handheld displays verification status.
Service books sent: The BlackBerry Enterprise Server sends appropriate service books (for example, messaging service book, wireless calendar service book, browser service book) to the handheld. You can now send and receive messages on the handheld.
Data loaded: BlackBerry Enterprise Server sends the following data to your handheld:
BlackBerry handheld receives data:
a. calendar entries
b. address book entries
c. tasks
d. memos
e. email messages
